Free printable guide

The Store Video Quick-Start Guide

You need your phone, good light, and your real self. Customers do not want polished; they want the person behind the counter who knows the answer.

Start with the mindset

  • Keep it short; thirty to sixty seconds is plenty.
  • Use one idea per video; one tip, product, or moment.
  • Be yourself; a little rough and real beats slick and generic.

Light

Face the light. A window or open bay door should be behind your phone and in front of you. If overhead lights cast hard shadows, step toward softer natural light.

Frame

  • Hold the phone at eye level.
  • Use both hands, tuck your elbows, or lean the phone against something steady.
  • Leave a little space above your head.
  • Film vertical for Reels and short social video; horizontal for YouTube.

Sound

Stay within a few feet of the phone. Turn down background music, avoid loud fans, and step away from the busiest area. A small clip-on microphone is optional, not required.

The 60-second shot checklist

  • □ My face is lit from the front.
  • □ The phone is steady and at eye level.
  • □ The background is tidy.
  • □ I am close enough to be heard.
  • □ The phone is turned the right way for the platform.
  • □ I know the one point I want to make.
  • □ Video quality is set to 1080p or 4K.

Five ideas that always work

  1. The 60-second how-to: answer one aisle question.
  2. New arrival: show what it is, what it does, and who needs it.
  3. Meet the team: introduce one employee and what they help with.
  4. Seasonal tip: name what to do before the weather changes.
  5. Project of the week: show something a customer or your team made.